Testimonials
Business
"At Enterprise Rent-A-Car we pride ourselves on excellent customer service. Without vehicle suppliers that we trust to deliver on time, process our orders correctly and have an ability to react to our changing needs we would find this goal harder to achieve. CMS Vauxhall have and continue to be a prime example of what we look for in a supplying dealer. They deliver on their promises and have often exceeded our expectations with the service they provide. I would recommend them as a supplier to anyone who asked me for a dealer I could trust to provide them fantastic service".
| Nigel Davies |  |
"CMS has been part of Enterprise supplier base here in Redditch for a while now. The service that we have received ha been second to none, this has been backed up by the fact that they have progressed to a UK supplier for Enterprise and I am pleased to say that the service has stayed at the same levels for all of our groups around the UK despite the increased volumes and logistics.
Lisa and Kerry consistently work with our needs and the quick turn around and flexibility they give us is very valuable to a daily rental company like ourselves. At UK level and at group level we run KPI’s (Key performance indicators) on a quarterly basis. CMS always score 90% and have achieved on numerous occasions 100%.
If you wanted to put your cars through a supplier for Vauxhall you need CMS".
| Ross Parker | |
"I would like to place on record what a sterling job you are doing in delivering a top quality service to both ourselves as the Leasing Company and our end user drivers.
I am pleased to report that you current customer satisfaction statistics have been consistently reporting at between 98% - 100%. Please do keep up the good work".
| Kearcy Watts |  |
"“I have personally dealt with CMS Kidderminster for almost eighteen years and can only give them praise for their professionalism, attension to detail and a process from order to delivery that is seamless; especially as they link with our contract hire providers. As a result, my team and I have no concerns regarding the punctuality of deliveries or the adherence to our order requirements.
I cannot fault the service provided by CMS Kidderminster and can only express my thanks for the support that they have provided to myself and VES over the last eighteen years”.".
| R.H. Stubbs |  |
"Chubb Security Ltd have had a long standing relationship with CMS Kidderminster for numerous years and are our nominated agent for all GM products.
The business relationship that exists today has been built from a dedicated ethos in customer service to which both Graham and Sue Mezzone firmly believe and instil into the whole team at CMS.
Attention to detail and the ability to react in a fast paced working environment and customer demands demonstrates exactly why this dealership has remained the nominated supplier for Chubb for so many years"
| Michelle Acton | Chubb Security Ltd |
Retail
"When I telephoned to book in for my first service everything was new/first time with CMS. I was quite frankly, overwhelmed by the helpful and courteous manner in which I was treated. Booked in at my convenience – collected at my convenience and delivered back at my convenience. Well done CMS.".
S. Weston
"All the staff at CMS, Thank You for your brilliant service, as usual, helpful advice and professionalism. We love our new Astra! See you again soon. ".
B, Wakelam
"CMS Service staff, a very big thank you for your help last week with the issues on my car. I don’t know what I would have done without you. ".
Ryan
"Many thanks to the service department for the continuing excellent service.".
Sue
"To all the staff at CMS. Thank you all very much for the superb service you gave when we purchased our new car. We would recommend you to anyone.".
Richard and Carol
"We appreciate all the kindness and patience shown to us by all members of staff, especially our salesman Jon. We are very happy with our car. Hope to see you again soon.".
Geoff and Jan
"I want to thank you all for your help and advice when getting my new Vauxhall Corsa. I cannot single our one member of staff as I was well treated by all. It is so nice to be treated so well in what was a big decision for me. I am more than happy with both the service i received and my Corsa.".
Joyce
"Just a few lines to say thank you for the most efficient way you arranged for the repair/replacement for my Astra which we had recently purchased. Your staff are most courteous and helpful and although I did not purchase the car from yourselves this time I will definitely be visiting yourselves when my wife changes her car in a few months. THANK YOU ALL VERY MUCH. ".
Dan. S
"This is just a note of appreciation to recognise the service you arranged for me in response to my phone call.re my Vauxhall. You may not know how very helpful to me and my wife you were this morning, particularly as my wife needed to attend hospital as she had had a fall. Anyhow thank you very much and I am now reassured that my car has been checked over.".
J.Whitfield
"Thank you so much for the help you provided in purchasing my new car. It was much appreciated!".
Gemma
